How can we help?
Read our privacy policy
See what we collect, why we use it, and your rights.
Contact support
Email support@staff-sync.app for help.
Fastest method: request deletion directly from your Profile in the app.
Delete your account in the app
- Open StaffSync and sign in.
- Open Profile.
- Select Delete Account.
- Review the information, enter your password and select Permanently Delete Account.
Deletion starts immediately and cannot be undone. Keep the app open with an internet connection until it returns you to the sign-in screen.
Request deletion by email
If you cannot access the app, email us from the address connected to your account. We may ask you to verify ownership.
Email support@staff-sync.appWhat is deleted or anonymised
StaffSync deletes your authentication account, personal profile, phone number, date of birth, postcode, profile image, invoice profile, notification token and preferences. Past messages, shifts and invoices colleagues rely on are anonymised as “Deleted User”.
What may be retained
Some anonymised or operational records may remain where needed for payroll, tax, accounting, invoicing, security, legal obligations, dispute resolution or legitimate company record-keeping.
See our Privacy Policy for more detail.